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Tel: +44 (0)1992 455921       Mon-Fri 9am - 5:30pm

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Allendale Group Team

At the Allendale Group we have seen continued growth over recent months. With an expanding team, we are now looking for a Sales Office Manager. Our staff are a happy and dedicated team, with a wonderful work environment.
To see the full job specification and details on how to apply, please see the link below.

Posted in News By ALLENDALE

We love to talk!

12/04/2017 11:36

We are pleased to advise that we have recently added a further two phones lines  to our sales office. This will enable us to take even more calls from our customers! We are always happy to talk through any sale, delivery or technical query with our customers. Our main line number is 01992 450780 – we look forward to speaking with you again soon.

Telephone line

Posted in News By ALLENDALE

Wang joins Allendale Hangzhou

We would like to welcome Wang to our growing Allendale Group Hangzhou team as QC and Warehouse operator. The Allendale Hangzhou Warehouse is getting increasingly busier with growing customer base and product lines. Welcome to the team Wang!

Posted in News By ALLENDALE


We are excited to announce that our sales counter is currently undergoing a refit. We are still open to the trade and the public during this time and apologise for the condition of the sales counter. Please pop in to see us soon and we look forward to updating you again when work is complete.

Posted in News By ALLENDALE

The staff here at Allendale are excited to unveil our new office layout! As you may be aware, over the last several months we have hired several new office staff to further improve the service we offer our loyal customers. With new staff came new surroundings, with Allendale investing in new office furniture and a whole new layout to ensure our new staff work comfortably and to the best of their abilities.

Click here to watch the video.

office video

Posted in News By ALLENDALE

Elsa Joins Allendale

We would like to welcome Elsa to our growing Allendale Group Hangzhou team as International Trading Assistant. Elsa is currently working towards a Bachelor Degree International Trading with her Graduation in June this year. Welcome to the team Elsa!

Posted in News By ALLENDALE

Allendale Group happy customers

Our customers have been raving about our amazing customer service team recently and we are proud to share some of our feedback with you below! Always informative and ready to assist, our friendly team have excelled themselves!

We would like to thank our customers for their feedback and continued support.

‘Amazing customer service, unfortunately received my item damaged on transit, the seller was very responsive and understanding. Wish more sellers would take that much pride and level of customer service in their business!’

‘A very helpful and positive customer service, good info on the order courier delivery. Very impressed, I have no hesitation in recommending Allendale Group to friends/family.’

‘The Customer service was awesome, they did whatever they could do help me answer all my questions, let me know my arrival date and kept me posted on any updates. Delivery was quick, the price was moderate, the product was great, thank you I’ll be doing business with you again.’

Posted in News By ALLENDALE


Using DPD’s award winning ‘Predict’ service, our UK customers already get a 1 hour time slot for their delivery. This service has now been extended across Europe! Customers will receive notification by text with a 1 hour time slot before predicted delivery of your goods. If you happen to be out at this time, you can choose to collect your parcel from over 27,000 pickup shops. We have had excellent feedback from our satisfied customers who are very pleased with this service. 

Available delivery services will be offered upon checkout across all Allendale Group Websites. 

For further information please do not hesitate to contact our customer services team on

Posted in News By ALLENDALE

Betty's car

Much to the delight of everyone at The Allendale Group, Betty, our long standing Accounting and Purchasing Manager, has just passed her driving test! Betty has bought her first car – a lovely, shiny Nissan Micra. Betty has timed this perfectly with the launch of Allendale Detailing, our latest product range, offering Primal Detail’s range of car care products.

Posted in News By ALLENDALE

Amazon Rugeley

This week our goods in / out team took a day out from the busy Allendale warehouse’s to visit the Amazon Fulfilment centre in Rugeley. It was a great insight to the daily operations of this facility. We continue to invest in our staff and systems for continued improvements of our customer experience and efficiency of order processing.

Allendale would like to thank the Amazon Tour team for overview of operations at Amazon, Rugeley.

Posted in News By ALLENDALE